Africa's Emergency Travel App

Q: Who Will Assist Me

Whether you’re dealing with a medical emergency in a remote safari lodge or a safety incident en route to your destination, TravelSafe SOS provides 24/7 emergency support and responder dispatch throughout East and Southern Africa. Our trusted network includes accredited clinics, hospitals, paramedics, private security teams, and helicopter evacuation services. An experienced paramedic is always on standby to guide you through medical emergencies—offering critical first-response instructions while help is en route. You’ll receive detailed assistance until professionals reach your location, wherever you are in the bush or city.

Q: Will TravelSafe SOS assist me if I have a vehicle breakdown?

No, TravelSafe SOS does not cover vehicle breakdowns. The app is designed specifically for medical and security emergencies. If you experience a breakdown, you should contact your car rental company, roadside assistance provider, or local emergency services. TravelSafe SOS ensures that in the event of a medical crisis or a security threat, help is dispatched immediately, your insurer and next of kin are alerted, and you remain supported until the situation is resolved.

Your lifeline in an emergency.

Empowering travelers through innovative emergency assistance solutions for a worry-free journey.

Africa's Emergency Travel App

Empowering travelers through innovative emergency assistance solutions for a worry-free journey.

Welcome to Travel Safe SOS

Your safety is our priority, wherever your journey takes you. With our support features you’ll always have peace of mind knowing help is just a tap away. Stay connected, stay protected, and travel with confidence.

Secure Your Travel Safety Today

Don’t leave your health or personal safety to chance while on safari in Africa. Download and register with the TravelSafe SOS app to access the most effective and immediate travel emergency support across Southern and East Africa. Whether you’re on safari in the Serengeti, exploring the Okavango Delta, or enjoying a coastal escape in Mozambique, our mobile app gives you instant access to life-saving help.

How?

At the press of a button, our control center will assess your situation and deploy the nearest emergency response—be it for a medical crisis, a personal security concern, or an accident while traveling. This rapid-response service ensures you’re never left vulnerable, no matter where your journey takes you.

Frequently Asked Questions

With the TravelSafe SOS App you’re never alone in an emergency. Stay protected, stay connected, and let our Africa-based travel response network keep you safe on every step of your journey.

Travel Offline : What is Remote Ready Mode?

Travel Offline (Remote Ready Mode) is our app’s offline safety feature. It allows you to log your travel dates and expected return time when heading into areas with little or no mobile reception.

Use Remote Ready Mode whenever you’re going off the grid – for example, climbing Kilimanjaro, joining a multi-day walking safari, or hiking in the Cederberg mountains.

What Happens When I Access The App

Within minutes, a trained operator will call you directly, offering calm reassurance and step-by-step guidance tailored to your specific travel emergency. Once an alert is triggered through the app, our control team initiates contact and starts managing the response, offering real-time advice on how best to proceed.

Who Will Assist Me

Whether you’re dealing with a medical emergency in a remote safari lodge or a safety incident en route to your destination, TravelSafe SOS provides 24/7 emergency support and responder dispatch throughout East and Southern Africa. Our trusted network includes accredited clinics, hospitals, paramedics, private security teams, and helicopter evacuation services.

An experienced paramedic is always on standby to guide you through medical emergencies—offering critical first-response instructions while help is en route. You’ll receive detailed assistance until professionals reach your location, wherever you are in the bush or city.

Who Will Be Alerted

The app also provides automatic alerts to your travel insurer, travel agent, and next of kin, ensuring everyone is informed immediately when you activate an emergency. This connected support system adds a vital layer of reassurance, especially for solo travelers, families on safari, or anyone venturing off the beaten track in Africa.

Will TravelSafe SOS assist me if I have a vehicle breakdown?

No, TravelSafe SOS does not cover vehicle breakdowns. The app is designed specifically for medical and security emergencies. If you experience a breakdown, you should contact your car rental company, roadside assistance provider, or local emergency services. TravelSafe SOS ensures that in the event of a medical crisis or a security threat, help is dispatched immediately, your insurer and next of kin are alerted, and you remain supported until the situation is resolved.

Affordable Peace of Mind

Activate your TravelSafe SOS account for just R350 and enjoy complete safety support on your journey.

Easy Setup

A simple activation fee ensures your profile is correctly set up, so you’re ready for your next adventure.

ZAR 350 base fee for 30 days

Covers Southern and East Africa
24/7 Emergency Support
Rapid-Response Service
Experienced Paramedic (telephonic)
Automatic Alerts (eg travel insurers)

Once-off

Flexible Protection

Pay less than R12.00 per day for full access to premium features, tailored to the length of your trip.

All-Round Convenience

Load multiple trips on your profile and use TravelSafe SOS for both short getaways and extended vacations.

Client Testimonials

Read all about it! What our travelers say about TravelSafe SOS — real voices that capture the peace of mind our app delivers.

"I had a medical scare in Cape Town, and TravelSafe SOS immediately contacted the right medical responders. The operator on the line was calm, professional, and stayed with me until help arrived. It’s like having a safety net across Southern Africa. I even got a call in hospital after admission from Travelsafe to check on me the following day. Highly recommend for any traveler. "

"This app is a lifesaver! I had a medical emergency while traveling, and within minutes, help was on the way. I feel so much safer knowing I have instant access to emergency services everywhere I go."

"TravelSafe SOS is a must-have! The location-sharing feature lets my family know I’m safe, and the emergency button is so reassuring when I’m on the road. I never travel without it."

"This app makes me feel so safe! The SOS button is easy to use, and help arrives fast when needed. TravelSafe SOS is the perfect tool for peace of mind wherever I go. - Highly recommend."

"Traveling with kids in Mozambique, I felt so much safer having this app. Thankfully, we didn’t face any big emergency. Knowing my travel agent and insurer, and family would be notified if anything happened was a nice back up."

"I never thought I’d need an emergency app, but when my wallet and passport were stolen in Nairobi, TravelSafe SOS app allowed me to connect with my embassy instantly. The control center guided me through everything, and I felt reassured knowing help was just one tap away. Absolute peace of mind!"